SKY Cable Corporation will bring faster, superior, and more reliable internet service to new and existing SKY Fiber subscribers by utilizing the pure fiber network of Converge Information and Communications Technology Solutions, Inc.
SKY Cable Corp. has entered into a commercial arrangement with leading Philippine fiber broadband provider Converge Information and Communications Technology Solutions, Inc. that will enable SKY to upgrade its network and improve services to its subscribers.
SKY Chairman Mark Lopez said, "Converge has built a superior state of the art fiber network nationwide that SKY customers will soon experience."
SKY President and Chief Operations Officer Claudia Suarez said the initiative with Converge supports SKY’s transformation plan that is aimed at improving SKY’s products and services. "Through the arrangement with Converge, we expect SKY and its subscribers to benefit from the world-class fiber network that Converge has built over the last few years," she said.
Converge President and Co-Founder Maria Grace Uy said that the arrangement will allow Converge to maximize its network and increase port utilization. "This will be a revenue boost for Converge consistent with similar arrangements with other players as we are able to continue to monetize further our excess network capacity," she said.
Converge has the largest fiber-to-the-home (FTTH) network in the Philippines with over eight million ports and a fiber footprint extending over 700,000 kilometers that reaches 16 million Filipino homes nationwide. As of end-March 2024, Converge serves 2.3 million residential broadband subscribers across the country.
"As everyone knows, the first business that I built on my own was in cable television and with the increasing availability of fiber technology in the early 2000s outside the Philippines, my wife Grace and I decided to enter the fixed broadband business. So, I’m really excited that we are able to help Sky, the leader in the cable business, in its own transformation program by providing them the latest optical fiber technology," said Converge CEO and Co-Founder Dennis Anthony Uy.
Converge Chief Operations Officer Jesus Romero commented that: "We are confident that SKY subscribers will have a better experience with faster broadband speeds with fiber connectivity".
Carlo Katigbak, president and CEO of ABS-CBN and concurrently a SKY director, expressed confidence that the initiative with Converge will bring positive benefits to SKY subscribers. "We believe that this is the best way to move forward and stay focused on delivering superior customer experience," he said.
Aside from the network upgrade, the SKY transformation program also calls for increased operational efficiency, greater financial discipline, and organizational improvements.
"We hope to replicate this business model and encourage other players to do the same. This is really all part of the mission of Converge to bring world-class connectivity to all Filipinos and leave no one behind in this digital age," Uy concluded.
Frequently Asked Questions
- What is the SKY-CONVERGE agreement all about?
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SKY Cable Corp. has entered into a commercial arrangement with leading Philippine fiber broadband provider Converge Information and Communications Technology Solutions, Inc. that will enable SKY to upgrade its network and improve services to its subscribers.
This agreement allows SKY to use the fiber-to-the-home (FTTH) network of Converge, allowing SKY’s customers to experience access to broadband plans with faster speeds and more reliable SKY Fiber service.
- What will happen to my SKY subscription?
- At this point, you will continue to enjoy your SKYcable and/or SKY Fiber services at the same monthly service fees. We will inform you of your new options in the coming weeks. Please stand by for updates.
- When will I start to enjoy the enhanced internet services of SKY?
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We will inform you via email/letter and contact you via a call or text message when the network upgrade in your area becomes available. We will also be announcing the schedules in our website and social media accounts so do keep posted on this exciting development.
In the meantime, you may reach us through our 24/7 virtual assistant KYLA for any concerns on your service.
- What are the future benefits I can expect?
- SKY Fiber subscribers can look forward to a superior, future-ready internet service, gaining access to higher speed plans, symmetrical download and upload speeds, access to exciting value added services and improved overall service experience.
FILIPINO
- Tungkol saan ang kasunduan sa pagitan ng SKY at CONVERGE?
- Ang kasunduan sa pagitan ng Converge at ng SKY ay nagbibigay pahintulot sa SKY upang gamitin ang fiber-to-the-home (FTTH) network ng Converge, upang makapaghatid ang SKY ng mas mabilis at mas maaasahang SKY Fiber service para sa subscribers nito.
- Ano ang mangyayari sa SKY subscription ko?
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Sa ngayon ay patuloy ninyong mae-enjoy ang inyong SKYcable at/ o SKY Fiber services at the same monthly service fees.
Abangan sa mga susunod na araw ang karagdagang updates at anunsyo sa mga options na magiging available para sa inyo.
- Kailan mangyayari ang mas mabilis at improved SKY Fiber service?
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Ipapaalam namin sa inyo sa pamamagitan ng email/sulat at tawag o text message kapag available na ang network upgrade sa inyong area. Abangan din ang aming anunsyo sa SKY website at social media accounts.
Samantala makakaasa kayong patuloy naming pinahuhusay at pinagbubuti ang aming mga serbisyo para sa aming minamahal na SKY subscribers.
Para sa inyong service concerns, i-message ang aming 24/7 virtual assistant na si KYLA .
- Ano ang mga benepisyong maaari kong asahan sa hinaharap?
- Makakaasa ang SKY Fiber subscribers sa mas mabilis at mas maaasahang future-ready internet service. Bukod pa dyan, dapat ring abangan ang higher speed plans, symmetrical download and upload speeds, exciting value added services, at improved overall experience.
