Service Advisories

Kindly bear with us as we work to resolve the following service issues which resulted in the loss of cable TV and/or internet connection

 

List of Affected Areas as of October 1, 2024, 12:00 AM

 

CEBU
- Ayala Access Road/Camputhaw/Capitol Site/Casal Village/Casals Village/Cebu Business Park/Centennial Homes/Cogon Ramos/Cph Compound/Kasambagan/La Guardia Flats 2/Mabolo/One Oasis Condominium/Panagdait Homes/Patville Subdivision/Rogta Subdivision/Sindulan/St Joseph Village/Villa Aurora/Villa Aurora Cala/Villa Aurora Subdivision (loss of cable and internet connection) Estimated Time of Restoration, October 1, 2:00 pm
- As Fortuna/Bakilid/Banilad/Barbaro Compound/Casuntingan/Froilan Compound/Guizo/Holy Family Townhouse/Maguikay/Marfa Bakilid/Purok 2/Rainbow Drive Subdivision/Subangdaku/Sugar Valley Subdivsion/Tipolo/Tokoname Compound (loss of cable and internet connection) Estimated Time of Restoration, October 1, 1:00 am
- Basak/Hermag Village/Insular Residences/Labogon/Labogon Upper/Lower Hermag Village/Ma Antonia Village/Maria Antonia Village/Pagsabungan/Paknaan/Palmas Verdes Subdivision/Palmera Homes/Palmera Homes Subdivision/Sanchez Compound/Sitio Caimito/Sliding Hills/Tabok/Tabok Mandaue/Upper Labogon/Yy Compound (loss of cable and internet connection) Estimated Time of Restoration, October 1, 1:00 am

MANILA
- Binondo (loss of cable connection) Estimated Time of Restoration, October 1, 2:00 pm

MARIKINA
- Balubad/Balubad Nha/Balubad Settlement/Dona Petra Subdivision/Fairlane Subdivision/Jaybee Village/Nangka/Nha Compound/Twin River Subdivision 1/Twinville Subdivision (loss of cable and internet connection) Estimated Time of Restoration, October 1, 2:00 pm

PASIG
- Dona Aurora Subdivision/Palatiw/Pinagbuhatan/Willa Rey Village (loss of cable and internet connection) Estimated Time of Restoration, October 1, 2024, 2:00 pm

QUEZON CITY
- Bago Bantay/Fairview Park Subdivision (loss of cable and internet connection) Estimated Time of Restoration, October 1, 2024, 7:00 am

RIZAL
- Cainta: Vista Verde Executive Village (loss of cable and internet connection) Estimated Time of Restoration, October 1, 2:00 pm
- Agnes Ville Subdivision/Antipolo Valley Subdivision/Cavaliers Subdivision/East Ville Subdivision/Feu Village/Filinvest East Homes/Francis Ville/Francis Ville Subdivision/Hilltown Executive Village/Josefina Subdivision/Katarungan Mutual Homes/Katarungan Village/Kingsville Court/Kingsville Executive Village/Kingsville Subdivision/La Colina Subdivision/Lane Vista Verde Country Homes/Lourdes Subdivision/Mahogany Park Subdivision/Mambugan/Mayamot/Oaks Residences/One Vermont Executive Place/Serra Monte Mansion/Teremil Subdivision/The Tropics/Town And Country Exec Village/Vermont Park Executive Subd/Villa Catalina Subdivision/Villa Cecilia Subdivision/Vista Verde Country Homes (loss of cable and internet connection) Estimated Time of Restoration, October 1, 2024, 2:00 pm

Rest assured that our technical teams are doing their best to restore the services at the soonest possible time. Reach us fast and easily through KYLA: on VIBER - KYLAofSKY, on Facebook Messenger - @myskyupdates, and on mysky.com.ph (Click "Message Us"). Thank you.

 

Log in your account via mysky.com.ph/myaccounts and go to "My Tasks" drop down and then to "Service Advisories" to check if there's service interruption in your area. To know if you are affected by service interruption, simply message us through our 24/7 virtual assistant, KYLA.
The recorded plant trouble in your area has already been fixed. If you still need further assistance, please send us a message via KYLA. Kindly send us your account name, account number, contact number and specific issue being experienced with your SKY service.

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